ProfitPulse — Terms of Service

Last updated: April 11, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of ProfitPulse ("we", "our", "the App"), a Shopify application that helps merchants track product costs, fees, advertising spend, and profit margins. ProfitPulse is operated by Benjamin Cleon, micro-entrepreneur registered in France ("the Operator").

By installing or using ProfitPulse, you agree to these Terms and to our Privacy Policy. If you do not agree, do not install or use the App.

2. Eligibility

To use ProfitPulse you must:

3. Description of the Service

ProfitPulse reads data from your Shopify store and, optionally, from advertising platforms you choose to connect (Google Ads, Meta Ads, TikTok Ads), and uses that data to calculate and display profitability metrics including cost of goods sold (COGS), fees, ad spend, blended ROAS, and profit margins.

ProfitPulse is a read-only analytics tool. It does not create, modify, pause, or delete any campaigns, products, orders, or other resources on your connected platforms.

4. Account Registration and Authentication

ProfitPulse uses Shopify's OAuth flow to authenticate your store. By installing ProfitPulse from the Shopify App Store, you grant us the access scopes listed during installation. You can review and revoke this access at any time from your Shopify admin under Apps.

Connecting a Google Ads, Meta Ads, or TikTok Ads account is optional and uses each platform's standard OAuth consent flow. You may disconnect any of these accounts at any time from the App's Settings page.

5. Subscription, Fees and Billing

ProfitPulse may be offered as a free or paid subscription. When the App is paid, billing is handled exclusively through the Shopify Billing API. By subscribing, you authorize Shopify to charge the recurring fee shown at checkout to your Shopify account using your registered payment method.

All fees are billed in advance, are non-refundable except where required by applicable law, and may change with at least 14 days' prior notice. If you uninstall ProfitPulse, your subscription is automatically cancelled and no further charges will be made.

6. Free Trial

If a free trial is offered, it begins on the day you install ProfitPulse and ends after the number of days indicated in the App. At the end of the trial, you will be charged the recurring subscription fee unless you uninstall the App before the trial ends.

7. Acceptable Use

You agree not to:

8. Connected Third-Party Accounts

When you connect a Google Ads, Meta Ads, or TikTok Ads account, you represent and warrant that you have the right to grant ProfitPulse access to that account. You remain solely responsible for compliance with the terms of service of each connected platform. ProfitPulse stores OAuth refresh tokens encrypted at rest using AES-256-GCM.

You are responsible for the accuracy of any cost data, conversion data, or other information that ProfitPulse retrieves from connected platforms. We are not liable for business decisions made on the basis of metrics displayed in the App.

9. Data and Privacy

Our handling of your data is described in our Privacy Policy, which is incorporated into these Terms by reference. In summary: we process only the data necessary to compute profitability metrics, we never sell or share your data with third parties, and we delete all of your store data within 48 hours of uninstallation.

10. Intellectual Property

The App, including its source code, design, branding, and all associated documentation, is the property of the Operator and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your own internal business purposes only.

You retain all rights to your own store data, product data, order data, and any data retrieved from your connected advertising accounts.

11. Third-Party Services

ProfitPulse relies on the following third-party services to function:

We are not responsible for the availability, accuracy, or behavior of any third-party service. Outages or changes to third-party APIs may affect the App's functionality.

12. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or that any data displayed is accurate, complete, or up-to-date.

The metrics shown in ProfitPulse are intended for informational purposes only and should not be relied upon as the sole basis for accounting, tax, or financial decisions. You are responsible for verifying any figures used in formal reporting.

13. Limitation of Liability

To the maximum extent permitted by applicable law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of or inability to use the App.

The Operator's total cumulative liability for any claim arising out of or related to these Terms or the App shall not exceed the total amount you paid for the App during the twelve (12) months preceding the event giving rise to the claim, or one hundred euros (€100) if no fees were paid.

14. Termination

You may terminate these Terms at any time by uninstalling ProfitPulse from your Shopify admin. Upon uninstallation, your subscription (if any) is cancelled, your access to the App ends, and your store data is deleted from our servers within 48 hours.

We may suspend or terminate your access to the App at any time, with or without notice, if you violate these Terms or if required by Shopify, by a connected ad platform, or by applicable law.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by email at least 14 days before they take effect. Your continued use of ProfitPulse after that date constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of France. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of France, without prejudice to any mandatory consumer protection rules in your country of residence.

17. Contact

If you have any questions about these Terms, contact us at:

Email: support@profitpulse.fr

Operator: Benjamin Cleon, micro-entrepreneur, France

Effective date: April 11, 2026 · ProfitPulse by Benjamin Cleon